General Cancellation Policy

Upon confirmation of your room reservation, we will hold a room in the desired category as agreed.

Changes or cancellations result in losses that we cannot bear alone.

Cancellations of room reservations are only valid if they are received by us in written form. Cancellations are free of charge up to four weeks before arrival. For Christmas and New Year’s, this period is extended to 6 weeks before arrival. A deposit of 50% of the total price is required for bookings over Christmas and New Year’s. For cancellations made later, we will charge 80% of the accommodation price for the entire stay. In case of no-shows without a written cancellation or in the event of an interrupted trip, 100% of the confirmed accommodation price will be charged.